Matt Graham
Cellphone: 734-368-4939
E-mail: mhgraham@crow202.org

TECHNICAL SKILLS

Languages: PHP, C, C++, Perl, bash, SQL, some Java, some Ruby
Operating Systems: Linux(Gentoo, Ubuntu, RHEL/CentOS), Windows 2000/XP
Databases: MySQL, some Postgres

WORK EXPERIENCE

The Arizona Republic: Phoenix, AZ June 2008–present

Sr. Online Developer

Administered over 50 Linux machines responsible for serving web pages in
a demanding 24/7 environment with millions of page views per day, using
DRBD, LVS, and heartbeat to eliminate single points of failure.

Wrote new PHP apps, debugged and added features to old PHP apps.

Built custom RPMs, did almost all OS installs, put in a better
monitoring system for all the machines, and troubleshot any and all
problems with the web/DB servers or the website as a whole.

Maintained internal documentation wiki.

Responsible for PCI compliance on all of the team's machines.


Nth Degree: Lansing, MI/Tempe, AZ October 2000–February 2008

Programmer/Sysadmin/Scientist 

Wrote a series of Perl and shell scripts to automate validation,
processing, and cleanup of several terabytes of XML data. This
automation reduced operator time required from 4 hours/day to less than
1/2 hour/day. 

Wrote bind9, exim4, Samba, frox, apache, proftpd, and postfix config
files from scratch, put a working sendmail.cf together using m4, and
patched linux-utils to allow mounting FAT filesystems by label in
September 2003, a month or so before the official maintainer did that.

Found and fixed over 600 bugs in several programs developed for the
document conversion and prepress industries. Also wrote C++ code and
small applications where needed to deliver new features. 

Diagnosed and fixed many hardware and configuration problems with
minimal information. 

Worked onsite with customers to assess their needs, train operators, and
determine where our programs could be improved. 

Administered the Debian and Redhat machines that provided mail, web,
FTP, DNS, Samba, and other vital services from 2002 onwards. Also did
all tech support from 2005–August 2007. 


U of M Business School, Ann Arbor, MI September 1998–August 2000

Technical Support Shift Manager/Programmer 

Trained over 30 tech-support employees and supervised up to 5 at one
time; also wrote large portions of a manual outlining policies and
procedures for the workplace. 

Wrote an application in C under Solaris allowing employees and managers
to keep track of their schedules, request time off, and cover for people
who had requested time off. 

Answered user questions on a wide variety of problems with WinNT/95/98,
MacOS 9, and Solaris, both in person and over the phone. 


LINUX-SPECIFIC EXPERIENCE and HOBBIES

Answered over 10,000 user questions touching on all aspects of Linux
since January 2000, as reported by
http://groups.google.com/groups?as_uauthors=Dances%20With%20Crows 

Found a kernel bug in Tux On Ice and wrote a working patch before the
maintainer did.

Maintained multiple steadily-growing frequently-used MySQL databases
since 2001 across multiple machines and architectures, never lost any
data.

Very familiar with RHEL 4 and 5, CentOS 5, various Ubuntus, and all
versions of Gentoo from 2002 to now.  Used RHEL/CentOS and Ubuntu at
work for mail, DNS, apache, Samba, CVS, SVN, Perl/shell scripting, and
multiple web-based apps.  Use Gentoo at home for its high
customizability.

Familiar with virtualization through Qemu and virtualbox.

Read and understood Alexander Viro's description of how to get a Linux
machine where libc and ld.so had been unlinked back into a working
state, without rebooting or using a rescue system.  (Also know how to
prevent this situation from happening in the first place, by installing
sln and sash.)